VuWing Digital

Mobile App Information and Support.

HomeApp Pro Privacy

HomeApp Privacy Policy

Effective date: February 20, 2026
Last updated: February 20, 2026

This Privacy Policy describes how Vuwing Digital (“we,” “our,” or “us”) handles information when you use the HomeApp mobile application on iOS and Android (the “App”).

1. Scope

This policy applies to HomeApp and related support communications. It does not apply to third-party services that have their own privacy policies, including Apple, Google, and other providers used by you through your device or account.

HomeApp is intended for users in the United States and Canada.

2. Information We Collect

Information you provide in the App

  • Property details, inventory records, maintenance logs, warranty details, contractor entries, and notes
  • Photos, videos, scans, receipts, and related attachments you choose to store
  • Optional account/sign-in details if you use sign-in features
  • Support requests you send to us (for example by email)

Information collected automatically

  • App diagnostics and crash reports
  • Limited product analytics events (if enabled by you)
  • Technical metadata such as app version, device model class, operating system version, language/locale, and feature usage events

Information we do not use for advertising

  • We do not sell personal information.
  • We do not use your App data for third-party behavioral advertising.

3. How We Use Information

We use information to:

  • Provide core app functionality
  • Sync and restore your data when cloud/sync features are enabled
  • Maintain security, detect abuse, and fix bugs
  • Improve app performance, reliability, and features
  • Respond to support and legal requests

4. Legal Bases (Where Applicable)

For users in the United States and Canada, our legal bases and privacy obligations may include:

  • Performance of a contract (providing the App)
  • Legitimate interests (security, diagnostics, service improvement)
  • Consent (where required, such as optional analytics settings)
  • Compliance with legal obligations

5. Storage and Processing

  • HomeApp is designed as an offline-first app, with data primarily stored on your device.
  • If you enable sync/backup/account features, relevant data may be processed through your platform provider services (for example iCloud/Apple services or Google services).
  • We may use service providers for diagnostics, analytics, infrastructure, and support operations.
  • Data may be processed in countries other than your own, subject to appropriate safeguards where required.

6. Sharing of Information

We may share information only as needed with:

  • Platform and infrastructure providers needed to operate features you use
  • Service providers acting on our instructions (for hosting, analytics, diagnostics, support)
  • Authorities or other parties when required by law, legal process, or to protect rights and safety
  • A successor entity if we are involved in a merger, acquisition, financing, or asset sale

We do not sell personal information.

7. In-App Purchases

Purchases and refunds are handled by Apple App Store or Google Play. We do not process or store your full payment card details.

8. Data Retention

  • App content remains under your control and is retained until deleted by you, removed by app deletion, or cleared through available app/device controls.
  • Diagnostic and analytics data is retained only as long as reasonably necessary for the purposes described above.
  • Some records may be retained longer when required for legal, security, fraud-prevention, or accounting obligations.

9. Your Choices and Rights

Depending on applicable U.S. state and Canadian privacy law, you may have rights to access, correct, delete, export, or restrict processing of your personal information, and to withdraw consent where processing is consent-based.

You may also:

  • Disable optional analytics in app settings (when available)
  • Revoke app permissions (camera, notifications, contacts, photos, etc.) in device settings
  • Request account/data help by contacting us

To submit a privacy request, contact us at [email protected].

10. Children

HomeApp is not directed to children under 13 (or a higher age threshold where required by local law). If you believe a child has provided personal information, contact us so we can review and take appropriate action.

11. Security

We use reasonable technical and organizational measures to protect information. No system is perfectly secure, and we cannot guarantee absolute security.

12. Third-Party Services

The App may interact with third-party products and services (for example Apple, Google, and other APIs/providers). Their data practices are governed by their own privacy policies and terms.

13. Regional Disclosures

U.S. state privacy laws

If applicable, U.S. state residents may have rights to know, access, delete, correct, and opt out of certain processing. We do not sell personal information or share personal information for cross-context behavioral advertising.

Canada

If applicable under Canadian privacy laws, you may request access to and correction of your personal information, and may withdraw consent to certain processing subject to legal or contractual restrictions.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised “Last updated” date. Material changes may also be communicated through the App or other reasonable channels.

15. Contact Us

Vuwing Digital
Email: [email protected]

To request deletion of app-related data (crash reports and analytics), email [email protected] from the device/account you used with the app and include “Data Deletion Request” in the subject. We will delete or anonymize any data we can associate with your app installation.